Shipping Policy
Effective Date: June 10, 2026
At GridKart, we are committed to delivering your orders safely and on time. This Shipping Policy outlines our shipping methods, costs, delivery times, and related procedures.
Domestic Shipping (USA)
We currently ship to all addresses within the United States, including Alaska and Hawaii. All orders are shipped from our US-based warehouses.
Shipping Methods & Delivery Times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 3-7 business days | Free on orders $79+ / $5.99 under $79 |
| Express Shipping | 1-3 business days | $12.99 |
| Overnight Shipping | Next business day | $24.99 |
Order Processing
- Orders are processed within 1-2 business days (Monday-Friday, excluding US holidays)
- Orders placed before 2:00 PM EST on business days are typically processed the same day
- Orders placed after 2:00 PM EST or on weekends/holidays will be processed the next business day
- You will receive a confirmation email once your order has been processed
Order Tracking
Once your order ships, you will receive a shipping confirmation email containing:
- Tracking number
- Carrier name and website
- Estimated delivery date
- Link to track your package in real-time
You can also track your order by logging into your account and visiting "Order History."
Free Shipping
We offer free standard shipping on all orders above $79 within the USA. The free shipping threshold is calculated after discounts and before taxes. Free shipping is automatically applied at checkout.
Packaging
We take great care in packaging your items to ensure they arrive in perfect condition:
- Every product is carefully wrapped and secured
- Fragile items receive extra protective packaging
- All packages are sealed and tamper-evident
- We use eco-friendly packaging materials where possible
Address Issues
Incorrect Address
Please ensure your shipping address is correct when placing your order. If you notice an error, contact us within 2 hours of placing your order. After shipment, we cannot modify the delivery address.
Undeliverable Packages
If a package is returned to us due to an incorrect or incomplete address, we will contact you to arrange re-shipping. Additional shipping charges may apply.
Shipping Delays
While we strive for timely delivery, delays may occur due to:
- Weather conditions or natural disasters
- Carrier delays or high volume periods
- Holidays and peak shopping seasons
- Customs processing (for applicable shipments)
If your order is significantly delayed, please contact our support team for assistance.
Holiday Shipping
During major holidays (Christmas, Black Friday, etc.), processing and delivery times may be extended. We recommend placing orders early to ensure timely delivery. Holiday shipping deadlines will be posted on our website.
P.O. Boxes & APO/FPO
We ship to P.O. Boxes via USPS Standard Shipping. Express and overnight shipping options may not be available for P.O. Box addresses. APO/FPO addresses are supported with standard shipping only.
Contact Us
For any shipping-related questions or concerns, please reach out:
- Email: support@gridkart.dpdns.org
- Website: https://gridkart.dpdns.org