Track Your Order
Enter your order number and email address below to get real-time updates on your delivery status.
How Tracking Works
1
Order Placed
You receive an order confirmation email immediately
2
Processing
We pick, pack, and prepare your order (1-2 days)
3
Shipped
Tracking number sent via email and SMS
4
Delivered
Package delivered to your doorstep
Tracking FAQ
Your tracking number is sent via email once your order ships. Check your inbox (and spam folder) for an email from GridKart. You can also find it in your account dashboard under Order History.
Please wait 24 hours as carriers sometimes mark packages as delivered early. Check with neighbors or your building's front desk. If you still cannot find it after 24 hours, contact us and we will investigate immediately.
Tracking updates can be delayed during high-volume periods or transit between facilities. If your tracking has not updated in 5+ business days, please contact us so we can look into it with the carrier.
Address changes are only possible within 2 hours of placing your order. After shipment, we cannot modify the delivery address. Contact us immediately if you need to make changes.
Need help with your order? Contact our support team